Ordering
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Are there any selling channels, pricing, or territory restrictions on items I order?
Some manufacturers do have selling channel and territory restrictions, as well as Minimum Advertised Price (MAP) policies that must be adhered to. Any selling channels, pricing, or territory restrictions will be shown in Red text in the item information and description listed on the website. For ... -
You can cancel an order prior to the order processing to ship. The cancellation fee for items not received in our warehouse is 15%, and the cancellation fee for items processing for release and/or already in our warehouse is 25%. We place our order with the manufacturer based on the orders we re...
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We have plenty of in-stock items and can be easily found on our website under IN STOCK NOW . However, it is essential to know that our business model is based heavily on pre-orders.
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Is there a Minimum Order Requirement?
Yes. To ensure both parties are dedicated to success, we require a small minimum first order purchase of $250 for new EE Distribution clients. There is no minimum for subsequent orders. First orders cannot be cancelled or returned. In some cases, a $250 Onboarding Fee may be required. The Onbo... -
Is there better pricing than what I see here?
We offer tiered pricing (the more you buy, the more you save) and have various sales running throughout the year. Please contact your Sales Representative to learn more. -
Is there information to confirm before placing your first order?
Yes! Before placing your first order, please reach out to your Sales Representative to ensure your shipping address and shipping settings are set up correctly. Settings may include consolidation selection and shipping method. Although, your first order may be over $250, if it is not all in sto... -
What does Minimum Advertised Price mean?
Minimum Advertised Price, or M.A.P., is the lowest advertised price manufacturers (aka vendors) will allow a product to be sold for. -
What happens if I accidentally list an item below the MAP price?
We understand this can happen. Update your pricing as soon as possible. If you are found listing a product below MAP, your Sales Representative may reach out to you to notify you of the MAP violation and advise you on the necessary adjustment. Your account can be deactivated if you continuously v... -
Why can't EE Distribution guarantee mint condition?
Our Entertainment Earth direct-to-consumer division operates under different guidelines than EE Distribution. Manufacturers ship products to Entertainment Earth in every condition imaginable, and don’t typically value the condition of the packaging like you (and we) do. However, products are rar... -
Why can't I order more than the quantities listed?
Our website only allows 100 cases to be ordered for all items. Additionally, some items have a limited production run. If the item in question is not limited and is available for re-order from the vendor, please contact your Sales Representative to see if we can place a special order for the quan...