Using Your Wholesale Account

  • Do you have any video guides?

    Yes, check out the Onboarding Seminar video that includes information on: Login & Home Page Managing Your Account Placing Orders and Product Details Stock Statuses Onboarding Fee and First Order Minimum Cancellation Policy Claims & Returns Policy Shipping E-commerce Minimum Advertised Pr...

  • How do I update my account information?

    To update your credit card information, billing or shipping address, shipping method or to update authorized contacts on your account, you will need to use the links below. Client Account Update – Please fill out the RightSignature form to update billing or shipping address, shipping method or t...

  • What does Authorized Company Buyers Mean?

    The list of authorized company buyers are the contact(s) who are authorized to access your account or call on your behalf. They are persons such as business partners, assistants, etc. We cannot speak to anyone about your account unless they are authorized, and you are responsible for the actions ...

  • What if I am having trouble paying for my order?

    If you encounter difficulties with order payment, our AR team can be reached at [email protected].  They are ready to assist with tailored payment arrangements. Your satisfaction is our priority.

  • What if I need a Children’s Product Certificate (CPC) for items I’ve ordered?

    If you would like to request a Children’s Product Certificate (CPC) for items ordered through EE Distribution, please fill out the form below. CPC Request Form Please note: If we do not currently have the requested CPC on file, we will do our best to obtain the document from the manufacturer. Ho...

  • What is the New Client Seminar?

    The New Client Seminar provides comprehensive insights into our policies and procedures, offering a detailed overview of navigating our wholesale website: https://www.eedistribution.com/docs.asp?d=ncsb Viewing of the New Client Seminar may be required for some new clients. If required and the Ne...

  • What is the Onboarding Fee?

    An Onboarding Fee of $250 may be required for some new clients. If required and the Onboarding Fee is not collected, new order(s) will not be activated. Once Client account has $250 of shipped merchandise, the Onboarding Fee will be refunded. To be eligible for the refund; the Client must have s...

  • What payment methods do you accept?

    We accept all major credit cards and wire transfers, and we offer terms to qualifying clients.

  • Where can I find the newest products on your website?

    You can find the newest upcoming items under NEW PREORDERS For the most recently received items to our warehouse, look under NEW ARRIVALS Check out the DROP ZONE!  for upcoming product launches.